E-mail:henry@tonlytek.com
Support

Q:Do hubs get (very) hot in hdmi mode?

A: The equipment becomes hot during operation, and the heat cannot be evacuated, and can only be cooled naturally, so this is a normal phenomenon.

Q:Can I use the pd port for data transfer?

A: No, the pd port is only used for charging

Q:Can I plug in a hard drive, keyboard and mouse at the same time?

A: Yes, you can use both at the same time.

Q:Need an Ethernet driver?

Answer: No, you can use it directly by inserting the network cable

Q:Can I use it to put photos from my camera (micro sd or sd card) directly to my phone?

A: Yes, as long as the phone supports copying

Q:how many hertz does usb c to hdmi support for 4k monitors?

A: The USB C hub supports 1080P/60Hz and 4K/30Hz video output.

Q:Is it compatible with USB 2.0 devices if I plug into a USB 3.0 port?

A: Yes, if you use both USB 3.0 and 2.0.

Q:If I use a 100w usb-c pd cable, will this provide 100w to the notebook?

A: The C PD port on the hub supports 20V/5A. The C PD port on the hub supports up to 87W charging when connected with a wall charger and a C to C cable, both of which support 100W PD charging, as the hub itself requires 13W to operate.

Q:Does the expansion house need an external power supply?

A: It can work without an external power supply, but if you want to power the notebook, you need an external power supply.

Q:Whether it interferes with wireless mouse and keyboard

Answer: Generally, there will be no interference

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